Hampton Inn & Suites Tahoe-Truckee

We enjoyed the informed friendly staff. At check in the person before us was very upset that there is a $15 parking fee for guests. Because people park and leave their cars to go ski etc. it’s the hotels way to identify who paid to park. The employee stated why there is a parking charge. She was reserved and calm, very professional. I don’t agree that a guest should pay for parking and a slip can be provided to know the difference between cars from ones that park to adventure. However he was very upset, and rude to her. She doesn’t make the decisions as to who pays for what. I greeted her with a smile and understood the parking fee. My encounter was pleasant and very nice. I appreciate Ethiopia and Katie for their customer serves skills and tact. I will return and am okay with having a parking charge to ensure I have a spot. Especially in season. I don’t agree with it, I do understand.

Everything about the Hampton Inn exceeded my expectations. It was perfectly located - right down the street! - for skiing at Northstar. We were two friends and we each had lots of space. The room was spacious, the fridge was big with a freezer, the heat worked well (It was winter!), there were outlets for our devices and our blenders. The shower was nice and hot, and all the things we needed in the bathroom - dryer, towels, were laid out nicely. Most of all, the staff at the front desk were always friendly and welcoming, and gave us whatever we needed - advice, water bottles, suitcase storage - with a smile. The breakfast was the most substantial ever to get fueled for the slopes - substantial eggs - omelettes or scrambled, meat like sausage or bacon, yogurt, hard boiled eggs, juice, all of which I ate, and lots of pastries i didn't. There was an outdoor hot-tub on outside, that we didn't have time to try, but others said it was comfortably hot even on the coldest night, though quite chlorine-y. Still - a hot tub for post skiing!

A very nice room with good facilities, nice and clean, good breakfast

The location is beautiful. The architectural style matches the surroundings. The staff are pleasant and efficient.

Excellent full buffet breakfast